Organizing the sharing of information

The ‘I’ for IT in this particular title refers to me, myself and I, meaning: where is the user in Information Technology? The accepted way of designing large IT systems has been to focus on information, its creation and management. We grew up with Create-Read-Update-Delete. Users that were not allowed to change information were granted rights to view. And thus we created application after application for our users. And then came the internet.

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Towards a transparent and controlled CM Process

In the first postings I considered the one-way content management process of creation, management and publication. In the next stage I introduced a demand-driven process, like was introduced in supply chain management. Now we are finally ready to look at transparency and control for content management.

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Living in the cloud

A colleague of mine has as MSN tagline: “All people see is location independent capabilities and information. Everything else lives in the cloud”. Maybe we are there for people, for individuals, but for enterprises? Last week I personally encountered an example of typical Enterprise 1.0 behavior.

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One of my current work places is an IT department. A rather large IT department with about 100 guys working on Content Management. I have been involved in a number of projects now over the years and I proposed to strike a few words from our vocabulary. I am pretty sure this will help a lot in getting to solutions that actually work after the famous go-live date.

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SOA from an Enterprise 2.0 perspective

Yesterday at the SOA Symposium in Amsterdam, I had the opportunity to share something I have been working on for the past 1.5 years, a communication model called SPOT. SPOT stands for single point of truth and refers to sharing all relevant information on products in the case of Philips.
The title of my presentation was ‘Freeing the flow of information!’, something we from content management have been trying to achieve ever since it was first formulated like this in Ann Rockley’s book ‘Managing Enterprise Content’. Anyhow, in my opinion this is what SOA is all about as well. The idea of enabling information to get to the place where it can be used.

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